#mobileapp

#Figma

#designsystem

Supafast: Home internet provider

Supafast: Home internet provider

Supafast: Home internet provider

Supafast: Home internet provider

Supafast: Home internet provider

Supafast: Home internet provider

Supafast is an application that is created to manage quota, buy quota, and Internet Management quota

Supafast is an application that is created to manage quota, buy quota, and Internet Management quota

Supafast is an application that is created to manage quota, buy quota, and Internet Management quota

Supafast is an application that is created to manage quota, buy quota, and Internet Management quota

Supafast is an application that is created to manage quota, buy quota, and Internet Management quota

Supafast is an application that is created to manage quota, buy quota, and Internet Management quota

Dec 2021

Timeline

UI/UX Designer

Role

Dec 2021

Timeline

UI/UX Designer

Role

Background

Background

During the pandemic that hit the world, the rhythm of life changed. Many people who are used to working in offices, schools and other activities are forced to stay at home and continue carrying out their activities. Like it or not, the internet has become the most important scourge in people's lives during the pandemic. From study activities to work, all people in Indonesia depend on the internet. However, are the providers available in Indonesia sufficient to meet the needs of Indonesian society in general?

The large number of complaints from users from one of the well-known providers in Indonesia has become a pain point that is used to ringing in the ears. The connection is lost while surfing wisely, customer service is not a solution, and it is complicated to upgrade your own internet power.

During the pandemic that hit the world, the rhythm of life changed. Many people who are used to working in offices, schools and other activities are forced to stay at home and continue carrying out their activities. Like it or not, the internet has become the most important scourge in people's lives during the pandemic. From study activities to work, all people in Indonesia depend on the internet. However, are the providers available in Indonesia sufficient to meet the needs of Indonesian society in general?

The large number of complaints from users from one of the well-known providers in Indonesia has become a pain point that is used to ringing in the ears. The connection is lost while surfing wisely, customer service is not a solution, and it is complicated to upgrade your own internet power.

Who experienced

Who experienced

Internet users aged around 24-38 years who actively use the internet and are working from home.

Internet users aged around 24-38 years who actively use the internet and are working from home.

Why is this issue important

Why is this issue important

The internet has become an important threat during this pandemic. The large number of complaints about inflexible providers will make users switch and try other providers according to their expectations. Therefore, as an internet provider, you must be able to listen and provide solutions for users so that they remain loyal to using the product.

The internet has become an important threat during this pandemic. The large number of complaints about inflexible providers will make users switch and try other providers according to their expectations. Therefore, as an internet provider, you must be able to listen and provide solutions for users so that they remain loyal to using the product.

Tools

Tools

Figma

Process

Userflow

At this stage, so as designer we need to empathize with users, we need to analyze the workflow of the design we will be working on. From where the user can open each feature that we designed, from where the entry points, and what screen will produce.

Here's a glimpse of the user flow of this application:

On the main screen, users will immediately be able to set the desired internet package options. From userflow, I translated it into wireflow with a picture like this:

Design system

I want my design using is uniform component and complies with mobile application rules, that's why I prepare the design system first, from the foundation, button components, to the header pattern and navigation bar.

Conclusion

It's really fun to be able to learn to make designs using real problems that I also face, so that the design process suits my needs. However, because the design test process takes 1 week and does not require user testing, all of this process is carried out based on personal and subjective assumptions.

The good news is, after entering this design test, I received further news from the agency's design team, but the offering offered was not appropriate and we will let you know again when they have sufficient budget.

Lesson learned

  1. It's nice to feel 'owning' while making a design so this process is quite complete

  2. Setting up the design system first makes me work faster just by using library assets in Figma

©2026 designbyadila

©2026 designbyadila

©2026 designbyadila

©2026 designbyadila

©2026 designbyadila

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